Shipping policy

Shipping & Delivery

At Xclusiva, we understand that beauty is personal and your time is valuable. Every order is handled with the utmost care to ensure your products arrive ready to reveal your identity.

Processing Time: Please allow 1–3 business days for your order to be processed and prepared for shipment.

Shipping Rates: We offer standard shipping across the US. Shipping costs are calculated at checkout based on weight and destination.

Estimated Delivery: Once shipped, standard orders typically arrive within 3–7 business days.

Tracking: You will receive a confirmation email with a tracking number as soon as your order leaves our facility.

Lost or Damaged Items: Xclusiva is not liable for products damaged or lost during shipping. If your order arrived damaged, don't hesitate to get in touch with the carrier to file a claim.